1. Nature of Service & Deliverables Overview
HexaSage (hexsage.ai) is an I Ching strategic sandbox and cultural research system synthesizing the 3,000-year Book of Changes (Zhouyi) symbolic logic, modern celestial mechanics (true solar time and solar longitude calculations), and natural language processing. Rooted in ancient sagecraft for resolving strategic ambiguity, the platform provides scenario deduction, cognitive blindspot illumination, and action heuristics for modern decision-makers. AI serves as a digital translator; the core methodology rests on classical Zhouyi philosophy.
[Full Scope of Deliverables]: Digital services delivered on the platform include: (1) Cloud computational resources for I Ching Najia probability matrix calculations and text synthesis; (2) An I Ching strategic sandbox providing scenario simulation and decision-support heuristics; (3) Classic of Mountains and Seas (Shan Hai Jing) digital beast atlas and philately collecting ecosystem; (4) Multi-school classical Eastern digital art assets (including Dunhuang mineral murals, hanging scrolls, and celestial astrolabe interface customization themes).
All services are provided strictly for cultural research, educational inquiry, and personal heuristic reference. The platform firmly repudiates superstition and offers NO fortune-telling, psychic predictions, or supernatural guarantees.
2. Account Registration and Security
Registration requires a valid email address verified by security code. You are solely responsible for maintaining the confidentiality of your credentials and for all activities conducted under your account. Promptly notify our support team if any unauthorized access or security anomaly is detected.
3. Computational Credits, Packages, and Pro Subscription
We provide transparently priced computational usage credits and monthly Pro VIP SaaS subscriptions with zero hidden charges.
[Non-Stored-Value Legal Nature of Compute Credits]: Compute Credits are strictly non-stored-value, non-transferable, non-refundable (except under specific technical anomaly conditions defined herein), and non-redeemable for fiat currency or cash equivalents. Credits constitute single-invocation digital computing units solely utilized to offset server and GPU costs for celestial astrometry calculations and AI algorithmic modeling sessions on the Platform. Credits carry no status as stored financial value, banking deposits, prepaid store cards, or digital currencies. All purchased or granted computational credits remain valid for twelve (12) months from the date of issuance. Pro VIP subscriptions renew automatically each month; you may cancel automatic renewal at any moment via your user profile, retaining full privileges through the current billing term. New users receive complimentary trial credits upon registration.
4. Payments, Refunds, and Digital Service Fulfillment
All transactions are securely processed by PCI-DSS compliant third-party payment gateways (including PayPal). Computational credits represent immediate consumable digital cloud tokens: upon initiating a deduction session, astrometric algorithms and AI cognitive synthesis are executed in real time, constituting immediate technical fulfillment. Due to the real-time consumable nature of digital cloud computing services, purchased computational credits are generally non-refundable once delivered to the user account. In the event of technical anomalies such as system downtime or duplicate billing, users may contact official customer support (support@hexsage.ai) within 14 calendar days with transaction documentation for case-by-case review. Pro VIP is a monthly recurring SaaS subscription, which can be canceled at any time via account settings to stop subsequent billing cycles, while fees already billed for the active cycle remain non-refundable.
[Customer Support & Pre-Dispute Commitment]: Users agree to first contact our official customer support team (support@hexsage.ai) to resolve any billing or account inquiries before initiating third-party payment disputes or chargebacks. We commit to responding promptly within two business days.
5. Acceptable Use Policy (AUP)
You agree to use this service strictly in compliance with all applicable laws. You shall not utilize the platform for fraudulent, deceptive, or harmful purposes. Reverse engineering, automated API scraping, denial-of-service (DoS) attempts, or interference with service operations are strictly prohibited and will trigger immediate account termination and potential legal recourse.
6. Intellectual Property & AI Output Rights
All platform code, user interface designs, astrometry calculation algorithms, proprietary prompt frameworks, and curated cultural assets are the exclusive intellectual property of HexaSage (Operated by Yaoguang Technology Limited).
[Output Rights]: You retain full ownership and usage rights over your generated research reports, hexagram deductions, and study notes created during legitimate use of the service. You may freely preserve, cite, and share your personal output. We respect the intellectual inquiry of every researcher.
7. Strategic Disclaimer & Absolute Prohibited Domains
The service is provided on an 'as is' and 'as available' basis. All deductions and historical commentary comparisons are algorithmically generated metaphors intended to inspire reflection and deliberate choice, carrying no deterministic real-world forecasting capability.
[Strictly Prohibited Domains]: The system is expressly prohibited as a basis for decision-making in the following domains, and disclaims all professional counsel: (1) Medical diagnosis or psychological treatment (consult licensed medical practitioners); (2) High-risk financial, securities, futures, or cryptocurrency trading execution; (3) Gambling, lotteries, or wagering outcome predictions; (4) Personal physical safety, judicial trial outcomes, or unlawful activities. Users bear sole and exclusive responsibility for all real-world decisions and consequences resulting from the use of this platform. HexaSage disclaims all liability.
8. Modifications, Jurisdiction, Corporate Entity, and Inquiries
We reserve the right to revise these terms to align with legal and product evolutions. Continued use of the service following publication of updated terms signifies your binding acceptance. For any questions regarding these terms, please contact customer support.
[Corporate Entity & Registration Details]: Operating Entity: Yaoguang Technology Limited Registered Office: RM 37, 6/F, Draco Industrial Building, 46 Lai Yip Street, Kwun Tong, Hong Kong Contact Phone: +852 3905 2202 Customer Support: support@hexsage.ai | Corporate Inquiries: corporate@hexsage.ai
Merchant Registration & Support Contacts
Company Name: Yaoguang Technology Limited
Jurisdiction: Hong Kong SAR
Address: RM 37, 6/F, Draco Industrial Building, 46 Lai Yip Street, Kwun Tong, Hong Kong
Customer Support Email: support@hexsage.ai
Corporate Inquiries: corporate@hexsage.ai
Telephone: +852 3905 2202 (Mon - Fri 09:30 - 18:30 UTC+8)