📧 Customer Support & Billing
Email: support@hexsage.ai
For user account issues, credit adjustments, subscription cancellations, and technical bug reports. Responded within 2 business days.
💼 Corporate & Partnership
Email: corporate@hexsage.ai
For academic collaborations, enterprise strategic sandbox deployment, press inquiries, and statutory legal notices.
Corporate Registration & Physical Presence
| Operating Legal Entity: | 爻光科技有限公司 / Yaoguang Technology Limited |
| Registration Jurisdiction: | Hong Kong SAR (中国香港特别行政区) |
| Registered Office Address: | RM 37, 6/F, Draco Industrial Building, 46 Lai Yip Street, Kwun Tong, Hong Kong (香港九龙观塘励业街46号德高工业大厦6楼37室) |
| Telephone Support: | +852 3905 2202 |
| Operating Hours: | Monday – Friday: 09:30 – 18:30 (Hong Kong Time / UTC+8), excluding public holidays |
Nature of Business & Platform Stance
Yaoguang Technology Limited operates HexaSage (hexsage.ai), an intellectual strategic decision-support heuristics platform that combines the classical Book of Changes (Zhouyi) symbolic mathematics with modern astronomical algorithms (True Solar Time, solar longitude calculation) and natural language processing.
Our mission is to help modern strategic leaders explore scenarios, illuminate cognitive blindspots, and deliberate on complex situations through antifragile philosophical frameworks. We strictly reject feudal superstition and explicitly disclaim all fortune-telling, psychic readings, and supernatural predictions.